Refills are typically processed within 24 to 48 hours. To maintain safe and effective care, follow-up appointments are required at least **every 90 days* for ongoing refills.

For refill requests, please call the office directly, or submit a request through the EHR patient portal. We do not prioritize electronic refill requests generated by pharmacies, as these are often automatic and may be inaccurate if your medications have recently changed. To ensure timely refills, please contact us at least 3 days before running out of medication. While we aim to process requests within 1–2 business days, refill requests are not considered emergencies and will be handled during regular business hours.

Important:

* Any new medication requires a patient visit.

* Controlled substances require an in-person or telehealth visit at least every three months.

* If you have not had a follow-up within the past 90 days, refills may be denied or partially filled until your appointment is completed.

Scheduling an appointment is simple! You can click the “Book Appointment” button on our homepage or call our office directly to find a time that works for you. For follow-up patients, appointments can also be booked after seeing your provider.

Once your appointment is confirmed, you’ll receive a confirmation email with all the details. Multiple convenient payment options are available during booking to make the process easy and stress-free.

If you need to cancel or reschedule, please contact our office at least 24 hours before your appointment. This allows us to offer the time slot to another patient and helps us manage our schedule effectively.

Cancellations can be made by phone, text, or through the patient portal.